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FAQ
  • What is a customs broker?
    A customs broker declares your shipment and transacts your business with Canada Border Services (CBSA) directly on your behalf. A Customs Broker will assist you in the release and accounting of your imported goods, and ensure compliance with regulations. Our goal is to save you time and money at the border.
  • What is an importer of record?
    Importer of record refers to an importer, whether an entity or individual, who is responsible for ensuring that legal goods are imported in accordance with the law of the place. The Importer is responsible for filing legally required documents.
  • What is a commercial invoice?
    The Commercial Invoice is the basic statement of the seller to the buyer for goods shipped; it represents a complete record of the business transaction between the exporter and the importer with regard to the goods sold. A Commercial invoice must include: Vendor contact info, Buyer contact info, detailed item description, country of manufacture of the goods, price, quantity, and HTS codes.
  • What is Customs duty?
    A tariff on the imports of goods. The duty is levied at the time of import and is paid by the importer of record. Customs duties vary by country of origin and product. Goods from many countries are exempt from duty under various trade agreements.
  • How can you determine in advance what duties you will have to pay on your shipment?
    Before you decide to ship, we can assist you in determining the duties you will have to pay on the goods. It is important that you have a thorough description of the goods and know their value and origin. We can also give you advice about the appropriate valuation method, tariff classification, and tariff treatment.
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